Terms & Conditions

Please read these terms carefully before placing an order

Welcome to Dastyab.pk. By accessing our website or placing an order, you agree to the following terms and conditions. These terms apply to all visitors, customers, and users of the site.

Last updated: April 2026

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General Terms

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You must be at least 18 years old or have parental consent to place an order on Dastyab.pk.

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By placing an order, you confirm that the information you provide (name, address, phone number) is accurate and complete.

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We reserve the right to update these terms at any time. Changes take effect once posted on this page.

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Orders & Payments

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All orders are subject to a verification call before processing. We may cancel orders that cannot be verified.

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We accept Cash on Delivery (COD) and advance bank transfer. Full payment is due at the time of delivery for COD orders.

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All prices on the website are listed in Pakistani Rupees (PKR) and are subject to change without prior notice.

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We reserve the right to cancel or refuse any order due to stock unavailability, pricing errors, or suspected fraud.

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Shipping & Delivery

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We deliver to all major cities across Pakistan including Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, and 100+ other cities.

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Standard delivery takes 2-5 business days depending on your location. Same-day dispatch from Lahore for orders placed before 2 PM.

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Delivery timelines are estimates, not guarantees. Delays may occur due to courier issues, public holidays, or adverse weather.

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Risk of loss and title for items transfers to you upon delivery to the courier service.

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Returns & Exchanges

We offer a 7-day return window on all orders. Defective, incorrect, or damaged items can be exchanged at no extra cost. A 20% service charge applies to refunds for change-of-mind returns.

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For full details on eligibility, process, and refund timelines, please read our complete Return & Refund Policy.

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Product Information & Compatibility

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We make every effort to display product images, descriptions, and compatibility information as accurately as possible. However, slight variations in colour or appearance may occur due to screen settings.

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It is the customer's responsibility to verify phone model compatibility before placing an order. If you're unsure, contact us on WhatsApp and we'll help you find the right product.

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Product availability is not guaranteed until your order is confirmed. In rare cases of stock-outs, we will notify you and offer a full refund or alternative.

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Intellectual Property

All content on Dastyab.pk — including text, images, logos, product photos, and page designs — is the property of Dastyab.pk or its content suppliers and is protected under applicable copyright laws. You may not reproduce, distribute, or use any content from this site without our written permission.

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Limitation of Liability

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Dastyab.pk shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

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Our total liability for any claim related to an order shall not exceed the amount you paid for that order.

Have Questions?

If anything in these terms is unclear, feel free to reach out. We're happy to help.

Mon–Sat, 11 AM – 8 PM